text
stringlengths
13
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target
class label
77 classes
evaluation_predictions
list
My pin was blocked, how do I make it so I can use it?
50pin_blocked
[ 1.2607421875, -0.74951171875, -0.14208984375, 0.449462890625, -0.2069091796875, -0.7529296875, -1.791015625, 0.8740234375, 0.071533203125, 0.26806640625, 0.40771484375, 0.2763671875, -0.2161865234375, 0.99072265625, 1.4169921875, -0.264892578125, -1.9765625, 1.080078125, 0.249267...
Will there be any extra fees for European bank card for top up?
57top_up_by_card_charge
[ -1.6396484375, 2.61328125, 0.81591796875, 0.1480712890625, 1.86328125, -0.216796875, -1.109375, -3.333984375, -1.28515625, 0.30224609375, 2.216796875, -0.7900390625, 1.0751953125, -0.74560546875, 0.74072265625, 2.1953125, 2.544921875, 0.955078125, -1.208984375, 0.07794189453125...
Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.
0Refund_not_showing_up
[ -0.2294921875, -3.146484375, -0.7177734375, 0.17919921875, -0.62255859375, 0.60693359375, 0.8125, 2.9921875, 0.556640625, -1.671875, -1.556640625, 0.31396484375, -1.650390625, 0.06707763671875, -2.076171875, -2.685546875, -4.3984375, -0.8828125, 1.330078125, 0.54541015625, -1...
I have a strange direct debit in my statement
29direct_debit_payment_not_recognised
[ -0.265380859375, -0.94091796875, -1.3876953125, -0.042938232421875, -1.36328125, 0.86865234375, 2.0859375, -0.3876953125, 1.3671875, -0.0302581787109375, -0.63134765625, -0.74658203125, -0.365478515625, -1.6787109375, -1.244140625, 1.359375, 2.337890625, 0.93798828125, -0.2551269...
The service of this company sucks, I need to terminate my account.
55terminate_account
[ -0.0102081298828125, 0.671875, 1.8828125, 0.26318359375, -0.36279296875, 0.654296875, -0.2626953125, 0.98046875, 1.4990234375, 0.1873779296875, -0.9541015625, -0.6044921875, -1.3896484375, -0.266357421875, -0.90185546875, -0.473876953125, -0.59521484375, -0.861328125, -0.20141601...
I tried to pay contactless at the bus today and it didn't work. Any ideas why?
24contactless_not_working
[ 0.186279296875, 0.61328125, 1.2177734375, -0.454833984375, -0.053192138671875, -2.134765625, -0.1712646484375, 0.29638671875, -1.001953125, -1.2958984375, 0.461669921875, 0.2030029296875, -0.58740234375, 0.91064453125, 2.166015625, -0.3115234375, 0.60595703125, -0.6123046875, 0.0...
are both visa and mastercard available to me?
73visa_or_mastercard
[ -0.059539794921875, -0.374755859375, -0.267333984375, 0.036407470703125, -0.0687255859375, 1.2607421875, 0.78759765625, -1.787109375, -0.9287109375, -0.142822265625, 1.8369140625, -0.158935546875, 0.3779296875, -0.91357421875, 0.06134033203125, 1.4091796875, 1.1142578125, -0.051818...
Why would a transfer fail?
36failed_transfer
[ -0.268310546875, -0.97802734375, 0.080078125, 0.90869140625, -1.484375, 2.162109375, -2.556640625, 4.0234375, 2.013671875, -0.580078125, -1.6396484375, -1.5478515625, -1.4384765625, -2.42578125, -1.4501953125, -1.5224609375, -2.703125, 0.73095703125, -0.86279296875, 0.8125, -...
I have received my card, can you help me put it in the app?
14card_linking
[ 2.529296875, 0.50048828125, -0.171875, -1.9296875, -0.135498046875, -0.56201171875, -0.67724609375, 0.2138671875, -1.6337890625, 1.103515625, 0.2216796875, 1.6796875, 1.4619140625, 8.25, 1.25390625, -0.046478271484375, 0.10400390625, -2.650390625, 0.4443359375, -0.208740234375,...
whats your exchange rate
32exchange_charge
[ 0.21142578125, -0.80908203125, -0.190673828125, -0.336181640625, -0.1673583984375, 0.318115234375, 0.68701171875, -0.047607421875, -1.4140625, 0.71435546875, -0.6826171875, 0.4169921875, 0.576171875, -0.00969696044921875, -1.419921875, -1.728515625, 0.146484375, 1.751953125, -0.6...
Where can I pay with my debit or credit card?
11card_acceptance
[ -0.459228515625, 0.01495361328125, 0.261474609375, 2.078125, 0.57080078125, -0.8818359375, -0.7353515625, -2.068359375, -1.2421875, -0.033538818359375, 6.8671875, 0.84375, 0.352294921875, -0.2318115234375, 0.8369140625, 2.03515625, 0.331298828125, 0.294677734375, 1.2431640625, ...
My card has been compromised
23compromised_card
[ 0.7451171875, 0.65771484375, -0.595703125, -1.044921875, -1.150390625, -1.6201171875, -0.138671875, -0.6513671875, -0.560546875, -0.65380859375, 0.309326171875, 1.568359375, -0.485595703125, 2.41796875, 2.591796875, 1.232421875, 1.744140625, -0.82373046875, 0.433349609375, 0.73...
Can I do a bank transfer to put additional money in my account because I am out of money?
65transfer_into_account
[ -0.14697265625, 0.8095703125, 1.255859375, 0.5458984375, 0.349609375, 2.416015625, -0.85205078125, 1.07421875, 0.5361328125, -0.57861328125, -1.7841796875, -2.279296875, -0.8740234375, 0.408447265625, -0.258056640625, -1.3779296875, 0.04150390625, 0.459716796875, -1.4609375, 0....
I think my card payment had been return
53reverted_card_payment?
[ -2.08984375, -0.69873046875, -0.8583984375, -2.244140625, -0.59130859375, 0.280029296875, 1.181640625, -0.330078125, 0.0269012451171875, 0.41357421875, -0.0897216796875, 0.6748046875, 0.262451171875, -0.488037109375, 0.12841796875, -0.307373046875, 2.212890625, 1.89453125, -0.207...
Are there any fees for adding money with an international card?
57top_up_by_card_charge
[ -1.5751953125, 2.7109375, 0.49951171875, 0.03076171875, 1.7548828125, -0.344970703125, -1.025390625, -3.412109375, -1.220703125, 0.171142578125, 2.337890625, -0.90576171875, 0.95703125, -0.666015625, 0.86328125, 2.68359375, 2.50390625, 0.953125, -1.16796875, 0.390625, 0.39086...
My top-up failed, WHY?
59top_up_failed
[ -0.5146484375, -0.9365234375, 0.01055145263671875, 0.5322265625, 1.5048828125, -1.30078125, -0.1243896484375, 0.1923828125, -0.619140625, -1.8935546875, -0.72607421875, -0.278564453125, -0.156982421875, -0.8740234375, 1.109375, -1.09765625, -0.9775390625, -0.289306640625, -0.0969...
The top-up is pending.
48pending_top_up
[ -0.27001953125, 0.58154296875, 0.36962890625, -0.0506591796875, 0.66259765625, -0.1156005859375, 1.1123046875, -1.3271484375, 0.374755859375, -0.400146484375, 0.0675048828125, -1.498046875, 0.1275634765625, -0.53955078125, -0.75439453125, 0.49267578125, -0.2802734375, -0.7104492187...
Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?
6balance_not_updated_after_bank_transfer
[ -0.42333984375, -1.77734375, 0.2509765625, -1.2587890625, -1.8076171875, 7.85546875, 1.197265625, 0.0097198486328125, 0.1583251953125, -0.7509765625, -1.244140625, -0.6318359375, -0.68994140625, -0.16845703125, -1.400390625, -0.396240234375, -1.3193359375, -0.00775146484375, -0.0...
Where does all this money come from though?
70verify_source_of_funds
[ -0.51611328125, 0.341064453125, -0.1871337890625, -0.36376953125, -0.003753662109375, 0.33251953125, 1.7568359375, 0.6005859375, -0.876953125, 0.020538330078125, -0.88037109375, 0.83349609375, -0.04248046875, -0.38818359375, -0.74560546875, -1.517578125, -0.86474609375, -0.63916015...
I am waiting for a payment to go through.
46pending_card_payment
[ -0.42041015625, 0.41015625, -0.160888671875, -0.046295166015625, -0.43115234375, -0.0570068359375, -0.1646728515625, 0.17138671875, 1.283203125, 1.203125, -0.5087890625, 0.1163330078125, 0.99853515625, -1.0869140625, -0.6689453125, -0.7490234375, 0.8662109375, -0.59033203125, -0....
If I want to top up, can I use Apple Pay?
3apple_pay_or_google_pay
[ 0.16552734375, 0.1361083984375, 8.359375, 0.68212890625, 0.462890625, 0.49853515625, -0.5546875, -0.301025390625, -0.354736328125, -0.1441650390625, 0.422607421875, -0.047637939453125, -0.3056640625, 0.1119384765625, -0.308837890625, -1.9814453125, 0.1361083984375, -1.2431640625, ...
Will I be charged if I use European bank card for top up?
57top_up_by_card_charge
[ -1.7109375, 2.45703125, 0.73193359375, 0.016448974609375, 1.625, -0.23876953125, -0.92724609375, -3.298828125, -1.4375, -0.057586669921875, 2.21875, -0.94189453125, 0.796875, -0.8291015625, 0.65673828125, 2.38671875, 2.30859375, 1.1591796875, -1.1865234375, 0.234619140625, 0....
I need a refund on an item I have not received. Am I able to simply cancel the payment? I don't know how to do this.
52request_refund
[ -0.2197265625, -1.5419921875, -1.3271484375, -1.0849609375, -1.728515625, 0.97705078125, 0.64013671875, 0.9365234375, 2.71875, -0.8828125, -0.85205078125, -0.978515625, -2.197265625, -0.41015625, -1.2138671875, 1.0166015625, 0.373291015625, -0.23046875, 0.232666015625, 1.592773...
I do not see a top-up processed.
48pending_top_up
[ -0.38525390625, 0.328857421875, 1.0830078125, -0.0266876220703125, 0.90185546875, 0.24267578125, 0.59716796875, -1.1787109375, -0.1868896484375, -1.2158203125, -0.00510406494140625, -1.5986328125, -0.08123779296875, -0.32080078125, -0.0714111328125, -0.1080322265625, -0.1712646484375...
What are the charges for US cards with top up.
57top_up_by_card_charge
[ -1.6220703125, 2.64453125, 0.44873046875, -0.09149169921875, 1.5302734375, -0.286865234375, -0.97802734375, -3.421875, -1.2626953125, 0.11773681640625, 2.072265625, -0.869140625, 0.912109375, -0.779296875, 0.7783203125, 2.65625, 2.515625, 1.0078125, -1.2548828125, 0.48779296875...
It doesn't look like the top-up completed.
48pending_top_up
[ -0.28076171875, 0.216796875, 0.3564453125, -0.152099609375, 0.64697265625, 0.2471923828125, 1.0263671875, -1.154296875, 0.44287109375, -0.76904296875, 0.08251953125, -1.4306640625, -0.00862884521484375, -0.61767578125, -0.55517578125, 0.52001953125, -0.401123046875, -0.623046875, ...
Help me set up a new PIN?
22change_pin
[ -0.1673583984375, -1.1318359375, 0.716796875, 0.02850341796875, 0.95263671875, -0.317138671875, 0.763671875, -0.1793212890625, -0.37255859375, -0.56982421875, -0.89501953125, 0.0310516357421875, -0.36376953125, 0.044891357421875, -1.4541015625, -1.056640625, -1.669921875, 0.0471191...
I'd like to know why my top-up was canceled please.
61top_up_reverted
[ -0.65087890625, -2.068359375, -0.57958984375, 0.414306640625, 0.54736328125, 0.8994140625, -0.207275390625, 0.94677734375, 1.0576171875, -2.46875, -0.389892578125, -2.42578125, -1.8046875, -0.57421875, -1.607421875, 0.024566650390625, -2, 0.29931640625, 0.385009765625, -0.42895...
Can you help my fix my contactless?
24contactless_not_working
[ 0.2122802734375, 0.65869140625, 1.1806640625, -0.1868896484375, 0.0732421875, -2.0859375, -0.42578125, 0.33349609375, -0.697265625, -1.38671875, 0.467041015625, -0.191650390625, -0.79736328125, 0.89453125, 1.751953125, -0.355224609375, 0.380615234375, -0.391357421875, -0.09436035...
Can I get a real card?
44order_physical_card
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So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?
59top_up_failed
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I found an unauthorized card payment
17card_payment_not_recognised
[ -1.12890625, 1.7705078125, -0.30029296875, -1.2685546875, -0.5546875, -1.458984375, 0.394775390625, -3.181640625, -0.202880859375, 1.53515625, 0.308349609375, -0.28955078125, 0.01446533203125, -0.2083740234375, 1.1826171875, 2.341796875, 8.3359375, 1.904296875, -1.2099609375, 0...
How do I freeze my card? I think someone is using it to make a bunch of online transactions.
23compromised_card
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My disposable virtual card is not working
72virtual_card_not_working
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The card I've got seems to be broken.
15card_not_working
[ 2.8828125, 0.86865234375, -0.0672607421875, -0.88232421875, -0.380859375, -1.6083984375, -1.09375, -0.44775390625, 0.2054443359375, 1.7978515625, 0.916015625, 2.13671875, 1.8935546875, 1.546875, 7.515625, 0.5595703125, 1.0380859375, -0.12017822265625, -0.55419921875, -0.4990234...
I need AUD not GBP, how do I change it?
34exchange_via_app
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Where can I find a virtual card?
41getting_virtual_card
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I think the atm ate my card.
19card_swallowed
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Why can't I get cash?
27declined_cash_withdrawal
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I need help with a lost card
42lost_or_stolen_card
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How do I use contactless payments?
24contactless_not_working
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Where is the money I pushed it's on my mobile app as being withdrawn.
75wrong_amount_of_cash_received
[ -0.80078125, -0.68896484375, -0.83984375, 1.12109375, 0.69091796875, -0.49462890625, 1.6982421875, -1.2236328125, -0.6259765625, -1.4404296875, -1.3125, -0.8232421875, -1.701171875, -0.007022857666015625, -0.376220703125, 0.2490234375, 1.6875, -0.07708740234375, 2.376953125, 1....
I need to change my account details
31edit_personal_details
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Can you tell my why my card payment has been reverted.
53reverted_card_payment?
[ -2.037109375, -0.56787109375, -0.91455078125, -2.2109375, -0.5791015625, 0.28271484375, 0.97314453125, -0.0009622573852539062, 0.302978515625, 0.366455078125, -0.201171875, 0.61181640625, 0.251220703125, -0.71875, 0.2012939453125, -0.218994140625, 2.3046875, 1.8310546875, -0.2675...
If my kids wanted to use your service how old would they have to be?
2age_limit
[ 0.12384033203125, 8.203125, 0.2021484375, 0.11248779296875, 0.81982421875, -1.01953125, -1.4306640625, -1.583984375, -0.033111572265625, 2.392578125, 0.3603515625, -0.469482421875, 1.1611328125, 0.465087890625, 0.9560546875, 0.6484375, 1.8779296875, -0.1832275390625, -1.932617187...
I am concerned about the security in my account and would like to make a dispute.
29direct_debit_payment_not_recognised
[ -0.3310546875, -0.80712890625, -1.3701171875, -0.10479736328125, -1.2900390625, 0.08087158203125, 1.6396484375, 0.422119140625, 2.91015625, -0.6396484375, -1.0771484375, -0.34912109375, -0.69873046875, -1.5244140625, -1.14453125, 0.56298828125, 1.7275390625, -0.38671875, -0.11755...
What are the ways for others to transfer me money?
51receiving_money
[ -0.101806640625, 1.6328125, 0.9912109375, 0.5283203125, -0.090576171875, 0.306884765625, 0.132568359375, 0.08013916015625, -0.451904296875, -1.578125, -0.3173828125, -1.4765625, -0.6103515625, 0.6953125, 0.6455078125, -0.9794921875, 0.515625, -0.658203125, -0.5478515625, 0.7094...
Is there a transfer fee?
64transfer_fee_charged
[ -1.0859375, 0.196044921875, -0.52392578125, 0.2978515625, -0.556640625, 1.9208984375, -0.39697265625, -0.3232421875, 1.05859375, -2.0234375, -0.1988525390625, -3.55859375, -1.794921875, -1.2294921875, -1.169921875, 2.3125, -1.0322265625, 1.4609375, -0.6708984375, 1.27734375, ...
I don't recognise a card payment
17card_payment_not_recognised
[ -0.95361328125, 2.07421875, -0.173583984375, -1.2119140625, -0.458984375, -1.228515625, 0.38671875, -3.72265625, -0.337646484375, 1.62109375, 0.476318359375, -0.42041015625, 0.15234375, -0.302490234375, 1.08984375, 2.46875, 8.4296875, 2.0078125, -1.4560546875, 0.5244140625, 3...
How do I obtain a disposable virtual card?
38get_disposable_virtual_card
[ 0.6474609375, -0.379638671875, 0.76318359375, -0.93603515625, -0.32421875, -1.01953125, 1.625, 0.2117919921875, -1.7861328125, -1.044921875, -0.05450439453125, -0.08349609375, -0.37109375, 1.2470703125, 0.5732421875, -0.61962890625, 0.5595703125, -1.390625, 0.76025390625, -0.94...
Is Apple Pay a possible top up option?
3apple_pay_or_google_pay
[ 0.12005615234375, 0.132080078125, 8.34375, 0.705078125, 0.51611328125, 0.474365234375, -0.438232421875, -0.388671875, -0.36767578125, -0.2369384765625, 0.44384765625, -0.1754150390625, -0.391357421875, 0.035614013671875, -0.310791015625, -1.8720703125, 0.1375732421875, -1.235351562...
Is it possible to top up with cash? If so how do I do it?
58top_up_by_cash_or_cheque
[ -0.2010498046875, -0.90478515625, 0.202392578125, 0.58935546875, 0.8759765625, 0.27197265625, 2.439453125, -1.953125, -1.451171875, -1.0732421875, 0.037078857421875, -0.475341796875, -1.5302734375, -0.60986328125, -1.0830078125, 1.013671875, 0.0090179443359375, -0.450927734375, 1...
I'm not sure why my card payment was cancelled, can you find out why?
53reverted_card_payment?
[ -1.9931640625, -0.662109375, -1.0029296875, -2.19140625, -0.57421875, 0.1046142578125, 1.287109375, 0.09429931640625, 0.173828125, 0.325439453125, -0.2132568359375, 0.69482421875, 0.1524658203125, -0.72119140625, 0.316650390625, -0.321533203125, 2.083984375, 1.669921875, -0.24072...
How much will I get with the exchange rate?
33exchange_rate
[ -0.355712890625, -0.7998046875, -0.6298828125, -0.128662109375, 0.049163818359375, 0.06298828125, 0.6337890625, -0.5283203125, -1.796875, 0.495849609375, -0.451416015625, 0.1395263671875, 0.2235107421875, -0.300537109375, -1.478515625, -1.2138671875, 0.08502197265625, 2.966796875, ...
My card's expiring, what happens now?
10card_about_to_expire
[ 0.546875, 1.92578125, 0.25341796875, -0.669921875, -0.44677734375, -0.036712646484375, -2.29296875, 0.047393798828125, 0.74462890625, 8.3203125, -0.38720703125, 2.486328125, 2.38671875, 0.578125, 0.697265625, -1.3583984375, 1.0625, 1.0556640625, -1.1220703125, -1.779296875, -...
Someone else is using my card, freeze it.
23compromised_card
[ 0.99609375, 0.72216796875, -0.1063232421875, -0.7626953125, -0.625, -1.615234375, 0.09014892578125, -0.6298828125, -0.77392578125, -0.8037109375, 0.146728515625, 1.0751953125, -0.78125, 3.0234375, 2.095703125, 0.9755859375, 1.8017578125, -1.4072265625, 0.70556640625, 0.70556640...
Why do you need to know where my money is coming from?
70verify_source_of_funds
[ -0.30322265625, 0.873046875, -0.044281005859375, -0.1995849609375, -0.037139892578125, 0.037689208984375, 1.00390625, 0.50439453125, -0.7236328125, 0.6279296875, -0.54150390625, 1.1240234375, 0.39697265625, -0.2200927734375, -0.54931640625, -1.5302734375, -0.9912109375, -0.81054687...
Which credit or debit cards can I use to top up?
54supported_cards_and_currencies
[ -0.267822265625, 0.52001953125, 1.2724609375, 0.83544921875, 0.66455078125, 0.52197265625, -0.4951171875, -1.955078125, -1.28515625, 0.83251953125, 1.2421875, 0.5751953125, 1.013671875, 0.0175018310546875, -0.70849609375, -0.482421875, 1.0126953125, -0.229248046875, -0.775390625,...
Why do you need code verification for my top up?
71verify_top_up
[ -0.06500244140625, -1.0595703125, 1.60546875, -0.494140625, -0.3369140625, -0.70751953125, 0.41064453125, 0.07366943359375, -0.7998046875, 0.70458984375, 0.149169921875, 0.916015625, 0.35009765625, -0.219970703125, 0.71630859375, -1.8662109375, -0.7265625, 1.23828125, -0.56933593...
What is the amount of disposable cards I can have each day?
30disposable_card_limits
[ -0.44482421875, -0.501953125, 0.244873046875, -0.2186279296875, 0.89453125, -0.91064453125, 0.427734375, -0.454833984375, -1.1923828125, 0.6181640625, 0.2371826171875, 0.354248046875, 0.242919921875, 1.005859375, 0.374755859375, -1.5146484375, 0.48828125, -0.4521484375, 0.1067504...
I would like to create a disposable virtual card. How do I go about doing that?
38get_disposable_virtual_card
[ 0.6337890625, -0.315673828125, 0.89501953125, -0.99560546875, -0.2127685546875, -1.0126953125, 1.564453125, 0.213134765625, -1.716796875, -1.005859375, -0.114501953125, -0.147705078125, -0.33935546875, 1.330078125, 0.5927734375, -0.68212890625, 0.615234375, -1.435546875, 0.602050...
I have been charged with a fee for paying with my card.
16card_payment_fee_charged
[ 0.71923828125, 0.1444091796875, -1.8251953125, -1.1455078125, -0.1588134765625, -0.103759765625, 0.6572265625, -2.41015625, 0.59765625, -1.0322265625, 1.6787109375, -1.5517578125, -1.0537109375, 0.1253662109375, 0.78955078125, 8.6015625, 1.78125, 1.4951171875, -0.406982421875, ...
I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.
21cash_withdrawal_not_recognised
[ -0.77392578125, -0.9814453125, -1.5498046875, 0.450927734375, -0.166748046875, -1.5732421875, 1.7421875, -0.56689453125, 0.048431396484375, -1.3212890625, -1.9970703125, -0.64697265625, -1.291015625, -0.446533203125, -0.4287109375, 0.576171875, 2.708984375, 0.67578125, 1.4765625,...
What is the youngest someone can be to open an account?
2age_limit
[ 0.0146636962890625, 8.203125, 0.1729736328125, 0.127685546875, 0.7734375, -1.087890625, -1.0947265625, -1.7158203125, -0.2315673828125, 2.2890625, 0.42236328125, -0.380615234375, 1.271484375, 0.479736328125, 1.0703125, 0.68017578125, 2.037109375, -0.3857421875, -1.7568359375, 0...
What countries will my card be supported in?
25country_support
[ -0.79052734375, 0.89990234375, -0.21240234375, -0.73095703125, 0.05743408203125, -1.009765625, -0.4013671875, 0.383544921875, -1.6240234375, -0.191162109375, 2.744140625, 1.021484375, 1.6884765625, 1.029296875, -0.603515625, -1.421875, 0.446533203125, -1.1572265625, -0.4592285156...
I would like to verify the source of my money
70verify_source_of_funds
[ -0.08868408203125, 0.80615234375, -0.1641845703125, -0.09716796875, 0.01910400390625, 0.05084228515625, 1.115234375, 0.48779296875, -0.46728515625, 0.65625, -0.71533203125, 1.0048828125, 0.279296875, -0.2169189453125, -0.56201171875, -1.341796875, -0.947265625, -0.7998046875, 0.2...
Why am i to verify the top-ups?
71verify_top_up
[ -0.342529296875, -0.9716796875, 1.4462890625, -0.5927734375, -0.4853515625, -0.44921875, 0.8603515625, 0.0306243896484375, -0.7763671875, 0.420654296875, 0.201416015625, 0.611328125, 0.01739501953125, -0.40283203125, 0.4267578125, -1.9013671875, -0.82568359375, 0.84716796875, -0....
Why don't I see my top up in my wallet?
62topping_up_by_card
[ 0.05419921875, 0.61181640625, 2.1328125, 0.72900390625, 1.2197265625, 0.064453125, 0.40478515625, -1.4658203125, -2.388671875, -1.080078125, 0.258056640625, -0.1685791015625, -0.60107421875, 2.01953125, 0.9189453125, -0.419921875, 0.8837890625, -1.6279296875, 0.875, -0.56201171...
What should I do if I think that someone else may be using my card.
23compromised_card
[ 0.84375, 0.82763671875, -0.402587890625, -0.419921875, -1.0078125, -1.431640625, 0.004154205322265625, -1.1494140625, -0.43310546875, -0.63720703125, 0.38134765625, 1.1650390625, -0.66552734375, 1.873046875, 1.6220703125, 1.392578125, 1.609375, -1.2568359375, 0.398681640625, 1....
I have a direct debit charge that I do not recognize
29direct_debit_payment_not_recognised
[ -0.2081298828125, -0.939453125, -1.353515625, 0.0173797607421875, -1.30078125, 0.9423828125, 2.201171875, -0.383544921875, 1.3671875, -0.150390625, -0.74609375, -0.79150390625, -0.38916015625, -1.62109375, -1.287109375, 1.1552734375, 2.16015625, 0.7568359375, -0.232177734375, -...
My card isn't working anymore.
15card_not_working
[ 2.66796875, 1.0029296875, 0.06591796875, -0.515625, -0.10577392578125, -1.4931640625, -1.1787109375, -0.367431640625, 0.31103515625, 1.1552734375, 0.908203125, 1.701171875, 1.7685546875, 1.19921875, 7.63671875, 0.385498046875, 0.74609375, -0.357666015625, -0.4287109375, -0.3544...
If my card is trapped in the ATM, what do I do?
19card_swallowed
[ 0.0364990234375, -1.7568359375, 0.354736328125, 2.54296875, -0.040863037109375, -0.42333984375, 0.572265625, 0.51904296875, -0.03302001953125, -1.3974609375, 0.92822265625, 0.36376953125, -0.9169921875, 0.76318359375, -0.445068359375, -1.2314453125, -2.09765625, -2.26953125, 7.22...
How long does a transfer stay pending?
49pending_transfer
[ 0.2802734375, -0.429443359375, -0.01557159423828125, 0.74658203125, -0.1624755859375, 3.44140625, 0.0268096923828125, 0.892578125, 1.4931640625, -0.341552734375, -0.955078125, -1.0361328125, 0.720703125, -1.7607421875, -1.4853515625, -0.86962890625, -1.8984375, -1.6025390625, -0....
Where do I order my card?
44order_physical_card
[ 0.5634765625, -0.1812744140625, -1.8486328125, 0.09100341796875, -0.7958984375, -0.42578125, -1.3310546875, -1.103515625, -0.642578125, 1.337890625, 3.408203125, 1.1025390625, 1.48046875, 2.181640625, 1.2109375, 2.796875, 0.2315673828125, -0.314697265625, 0.69970703125, -0.4045...
My transfer didn't work
36failed_transfer
[ -0.07830810546875, -1.19140625, 0.038787841796875, 0.78173828125, -1.4970703125, 2.130859375, -2.3984375, 3.77734375, 1.7314453125, -0.8388671875, -1.5986328125, -1.6572265625, -1.6630859375, -2.474609375, -1.23046875, -1.3642578125, -2.736328125, 0.86279296875, -0.85546875, 0....
How do I know which ATMs will accept this card?
4atm_support
[ -0.50927734375, 0.411865234375, 0.63916015625, 7.97265625, 2.072265625, -0.2275390625, -1.5205078125, -1.107421875, 0.697265625, -0.5927734375, 1.7265625, -2.541015625, -1.46875, -2.40234375, -1.1357421875, -1.0009765625, -1.6767578125, 0.300537109375, 1.900390625, 0.6723632812...
What cards and currencies are supported?
54supported_cards_and_currencies
[ -0.2509765625, 0.7275390625, 1.302734375, 0.939453125, 0.71044921875, 0.240478515625, -0.90966796875, -1.8271484375, -1.326171875, 0.9052734375, 1.58984375, 0.52490234375, 1.1962890625, 0.253662109375, -0.65771484375, -0.7529296875, 1.021484375, -0.2474365234375, -0.8388671875, ...
Why were there additional charges when transferring?
64transfer_fee_charged
[ -0.435791015625, 0.8896484375, -0.26171875, 0.03436279296875, -0.50634765625, 2.072265625, -1.443359375, 0.138427734375, 2.46875, -0.1903076171875, -0.74267578125, -2.734375, -0.72705078125, -0.95556640625, -0.81005859375, 2.3046875, -0.058563232421875, 1.6455078125, -1.381835937...
How long will it take for my ID to verify?
68unable_to_verify_identity
[ 0.387451171875, 0.372314453125, -0.1641845703125, 0.74072265625, -0.8505859375, -0.5966796875, -1.5986328125, 0.70849609375, 0.44873046875, 0.37451171875, -0.67041015625, -0.02069091796875, -0.5400390625, -0.638671875, -0.031890869140625, -0.74609375, -1.427734375, -0.1531982421875...
I need to verify my identity
69verify_my_identity
[ 0.288330078125, -0.76220703125, 0.2325439453125, 0.65185546875, -0.81298828125, -0.64306640625, -0.231201171875, 1.5185546875, 1.3759765625, 0.98193359375, -0.2000732421875, 1.0478515625, 0.311767578125, -0.71484375, -1.8681640625, -1.8193359375, -2.33203125, -0.456787109375, 0.4...
Can I use my card for payment all over the world?
11card_acceptance
[ -1.111328125, 0.72900390625, 0.591796875, 1.4228515625, 0.53955078125, -1.7890625, -0.54833984375, -1.5419921875, -1.263671875, -0.07421875, 5.30859375, 0.44091796875, 0.6552734375, -0.24365234375, -0.1680908203125, -0.050567626953125, 1.2177734375, -0.077392578125, 0.10693359375...
I want to top my account by using a bank transfer. How would that work?
65transfer_into_account
[ 0.1324462890625, 0.9658203125, 1.8720703125, 0.55615234375, 0.28857421875, 2.25390625, -1.302734375, 0.9013671875, 0.398681640625, -0.486328125, -1.3271484375, -2.173828125, -0.68017578125, 0.6552734375, -0.270751953125, -1.296875, -0.13037109375, 0.390869140625, -1.4013671875, ...
My salary is in GBP; how can I note this in the app?
51receiving_money
[ -0.3466796875, 1.5087890625, 1.0244140625, 0.2958984375, -0.1741943359375, -1.1376953125, 1.005859375, -0.50390625, -0.473388671875, -0.9599609375, 0.7255859375, 0.0977783203125, 0.36279296875, -0.08880615234375, 0.52978515625, -0.7734375, 0.02294921875, -0.51904296875, 0.2008056...
Where do I find the top-up verification code?
71verify_top_up
[ -0.32421875, -1.04296875, 1.42578125, -0.4306640625, -0.412109375, -0.42041015625, 1.0302734375, -0.20458984375, -0.80419921875, 0.2464599609375, 0.4150390625, 0.4248046875, -0.184814453125, -0.416259765625, 0.287109375, -1.5390625, -0.68701171875, 1.0185546875, -0.436767578125, ...
where is theft-top option?
5automatic_top_up
[ -0.63818359375, 0.6103515625, 0.043975830078125, 1.9013671875, 7.2734375, -1.0830078125, -0.70263671875, -1.6552734375, -0.239990234375, -0.71240234375, 1.5869140625, -1.458984375, 0.5966796875, -0.3740234375, -0.0166168212890625, 1.453125, 0.1397705078125, 1.033203125, -0.076599...
Will I always be charged a fee for using my card?
16card_payment_fee_charged
[ 0.56884765625, 0.357666015625, -1.6923828125, -0.7138671875, 0.38330078125, -0.287353515625, 0.376220703125, -2.703125, 0.29345703125, -1.15625, 2.32421875, -1.662109375, -0.91943359375, 0.1605224609375, 0.984375, 8.46875, 1.6884765625, 1.3583984375, -0.316650390625, 2.88671875...
Someone stole my card. I need to report it stolen. I made a police report already, but how do I report it with you?
42lost_or_stolen_card
[ -0.89501953125, -0.53076171875, -0.84765625, -0.955078125, -1.849609375, -1.009765625, -0.8203125, 0.82177734375, -0.69873046875, -0.21875, 0.55322265625, 2.23828125, -0.6455078125, 2.322265625, 1.6171875, -0.477783203125, -0.24365234375, -0.134521484375, 2.06640625, 0.36425781...
They charged me for paying with my card.
16card_payment_fee_charged
[ 0.431396484375, 0.16796875, -1.802734375, -1.013671875, -0.1849365234375, -0.0802001953125, 0.7470703125, -2.62890625, 0.427490234375, -1.0908203125, 1.91015625, -1.6259765625, -1.1591796875, -0.2135009765625, 0.71142578125, 8.5625, 1.8427734375, 1.7568359375, -0.3271484375, 2....
May I use my account now, even though the identity verification has not gone through yet?
74why_verify_identity
[ 0.84228515625, 0.396484375, 0.60107421875, 0.07855224609375, -0.7578125, -1.041015625, -0.83984375, 1.74609375, 0.327880859375, 2.68359375, -0.58349609375, 2.7421875, 1.9091796875, -0.092529296875, -0.6796875, -3.193359375, -1.1904296875, -1.17578125, 0.124755859375, -1.4960937...
Where do I verify my identity?
69verify_my_identity
[ -0.256591796875, -1.2060546875, 0.1513671875, 1.0869140625, -0.76904296875, -0.41259765625, 0.28515625, 0.84814453125, 1.23828125, 0.2071533203125, 0.642578125, 0.42138671875, -0.455078125, -1.06640625, -2.455078125, -1.0517578125, -2.353515625, -0.142578125, 0.83740234375, -1....
The ATM won't give me my card back.
19card_swallowed
[ -0.1285400390625, -1.927734375, 0.23779296875, 2.16796875, -0.25537109375, -0.52880859375, 0.443603515625, 0.479736328125, 0.1258544921875, -1.2275390625, 1.1865234375, 0.509765625, -0.6669921875, 0.393310546875, -0.341552734375, -1.18359375, -2.197265625, -1.892578125, 7.1210937...
It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.
63transaction_charged_twice
[ 0.609375, 1.857421875, -0.161865234375, -0.66796875, 0.052947998046875, -0.15625, -3.75, -0.6943359375, 1.56640625, 2.49609375, -1.142578125, -0.677734375, 0.8291015625, -0.04547119140625, -0.2030029296875, 0.69921875, 1.9833984375, 2.1796875, -2.21484375, 1.6669921875, 0.556...
What are the cards and currencies that are supported?
54supported_cards_and_currencies
[ -0.26806640625, 0.90185546875, 1.2666015625, 0.8095703125, 0.83056640625, -0.026275634765625, -0.78564453125, -1.794921875, -1.4130859375, 1.0068359375, 1.5390625, 0.671875, 1.314453125, 0.28662109375, -0.58349609375, -0.78515625, 1.14453125, -0.296630859375, -0.8603515625, -2....
places i can use the card
11card_acceptance
[ -0.271728515625, -0.07318115234375, -0.1973876953125, 2.0703125, 0.9541015625, -1.263671875, -0.91259765625, -1.4052734375, -1.1455078125, -0.330810546875, 7.07421875, 0.62255859375, 0.36669921875, 0.40966796875, 0.83251953125, 1.33203125, -0.07537841796875, -0.0419921875, 1.3369...
Can this app help me exchange currencies?
34exchange_via_app
[ -0.294921875, 0.17041015625, 2.216796875, -0.351318359375, -0.4404296875, -0.5048828125, -1.3271484375, 0.958984375, 0.93310546875, 1.3857421875, -0.318603515625, -0.040496826171875, 1.005859375, -0.798828125, 0.1572265625, -1.6474609375, 0.1402587890625, 0.548828125, -0.50732421...
I was getting cash and can't get my card back.
19card_swallowed
[ -0.82470703125, -2.568359375, -0.17041015625, 1.4208984375, -0.57275390625, -0.595703125, 1.359375, 0.423583984375, -0.1370849609375, -1.306640625, 0.7548828125, 1.2236328125, -1.0283203125, 0.416259765625, -0.55517578125, -1.12890625, -1.69140625, -1.439453125, 6.6640625, -0.2...
I believe I left my smartphone at the hotel I was staying at.
43lost_or_stolen_phone
[ 0.07415771484375, 0.0662841796875, 1.44140625, -0.53271484375, 0.3291015625, -0.52490234375, 0.439453125, 1.0302734375, -0.1019287109375, -1.4189453125, -1.056640625, 0.94677734375, -0.367431640625, 1.89453125, 0.45068359375, -1.00390625, -0.451171875, -2.44140625, 0.7021484375, ...
Do I need to verify my identity to use my account?
74why_verify_identity
[ 0.390380859375, -0.0960693359375, 0.6630859375, 0.426513671875, -0.90478515625, -1.0263671875, -0.38134765625, 1.533203125, 0.57275390625, 1.7587890625, -0.048858642578125, 1.8662109375, 1.0908203125, -0.393798828125, -1.39453125, -2.59765625, -1.5126953125, -0.837890625, 0.41723...
I tried to top up using my card, but now the money just disappeared!
62topping_up_by_card
[ 0.87548828125, 0.416748046875, 2.025390625, 0.74365234375, 1.2177734375, -0.3427734375, 0.2078857421875, -1.255859375, -2.1171875, -1.111328125, 0.34375, -0.148193359375, -0.62646484375, 2.20703125, 1.560546875, -0.1224365234375, 0.798828125, -1.513671875, 0.9599609375, -0.4020...
I am still waiting for a money transfer to show
49pending_transfer
[ 0.192626953125, -0.471923828125, -0.0745849609375, 0.223876953125, -0.43017578125, 3.955078125, 0.7685546875, -0.0518798828125, 1.1171875, 0.1005859375, -0.9765625, -0.59033203125, 0.99951171875, -1.5302734375, -1.486328125, -0.640625, -1.21875, -1.400390625, -0.58251953125, -0...